Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including account information (email, password), organization details, and the content of scrap tickets you process through our Service (PDFs, extracted data).

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process and parse your scrap ticket documents
• Communicate with you about the Service
• Monitor and analyze usage patterns
• Detect and prevent fraud or abuse

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our Service (e.g., hosting, AI processing)
• Law enforcement when required by law
• Other parties with your consent

4. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your data by contacting us.

6. Your Rights

You have the right to access, correct, or delete your personal information. Contact us to exercise these rights.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

8. Contact Us

For questions about this Privacy Policy, contact us at privacy@scrapsync.com