ScrapSync — the AI ops team for your business.
When you sign up, you get Axel, your AI ops lead — in Slack, around the clock. Think of it as hiring a team member, not buying software.
14-day free trial · No credit card · Up and running in under 15 minutes
Sound familiar?
Texting someone to find out if a part came in
Re-typing ticket data that's already sitting in an email
A case slipping through because nobody followed up
Finding out about a delivery problem two days after it happened
Spending 20 minutes filling out a form you filled out yesterday
ScrapSync exists to eliminate every one of these.
One platform. Your entire operation.
ScrapSync connects email, Slack, and your web systems into one place — and handles the work automatically.
AI Email Parsing
Forward any email — tickets, invoices, POs, delivery notices. Parsed, structured, and routed automatically.
Case Management
Every repair, job, or issue tracked from open to close. Status, owners, notes, history — all in one place.
Parts & Orders
Log every PO, monitor every shipment. Know what's ordered, what's in transit, and what's at the dock.
Equipment Registry
Every asset with GPS location and maintenance history. Know what's up, what's down, what's coming back.
Chrome Autofill
One click fills your ERP, dispatch tool, or any web form with data you already have. No re-typing.
Full Audit Trail
Every action from inbound email to closed case. Timestamped, searchable, exportable. Cover your bases.
When you sign up, you get
Meet your new team members.
Not bots. Not a chatbot. Two AI team members dedicated to your operation — available in Slack, around the clock.
Axel
Your AI Ops Lead
Axel handles everything operational — emails, cases, parts orders, receiving, equipment, forms. He lives in Slack and is always on top of it.
“Just @mention me. I'll handle it.”
Gage
Your Personal AI Chief of Staff
Gage runs you — not just the ops. Connected to everything in ScrapSync plus your Google Workspace, Microsoft 365, Asana, and more. Your chief of staff who actually knows the business.
“I know where everything stands. Just ask.”
Axel in action.
Here's what your Slack looks like the morning after you sign up.
While your crew is getting coffee, he's already three steps ahead.
New ticket from Midwest Materials.
Case #2341 created · 6 items extracted
Net weight: 14,200 lbs · BOL #MW-44821
Invoice discrepancy on Case #2338 — flagged before anyone signs off.
Billed: $4,850 · Expected: $4,650 · Δ $200
Review before approving payment
Parker Hansen order shipped.
Hydraulic pump · FedEx 774899821430
Est. delivery: Tomorrow by 8pm
Delivery confirmed — Parker Hansen.@lead-tech
Case #2331 → Parts Received
Your part is at the dock.
And it's not even lunchtime yet.
You do your job. Axel runs the operation.
Here's a real repair, start to finish.
Count how many things you actually have to do.
Tech posts in Slack
"Unit 4475 hydraulic cylinder blown out, won't lift" [photo attached]
One message. A photo. That's it.
Axel
- ✓Case #2891 created and logged against Unit 4475
- ✓Equipment history pulled — 2 prior hydraulic issues in last 90 days
- ✓Posts: "Is this the main lift cylinder or auxiliary?"
Tech replies
"Main lift"
Two words.
Axel
- ✓Case updated: main lift cylinder failure
- ✓Part identified: Parker HC38, 3.5" bore
- ✓3 suppliers surfaced with lead times and pricing (~$340–380, 2–3 days)
- ✓"Want me to draft the PO for Parker Industrial?"
Manager approves
"Yeah, order it"
Three words.
Axel
- ✓PO created and linked to Case #2891
- ✓Parts team notified in #parts
- ✓Carrier monitoring starts the moment the shipping label prints
Nothing. You're already working on something else.
Axel
- ✓Catches Parker's ship confirmation email automatically
- ✓Starts polling FedEx every few hours
- ✓#repairs: "Parker order shipped · FedEx 774899821430 · Est. Thursday by 5pm"
Receiving snaps a photo of the box
No form. No tracking number lookup. Just a photo.
Axel
- ✓Reads the tracking barcode from the photo
- ✓Matches it to Case #2891 — no manual lookup needed
- ✓Case status → Parts Received
- ✓@lead-tech "Your hydraulic cylinder for Unit 4475 is at the dock. Ready to install."
Total human effort: 3 messages. Total Axel actions: 17. That's the ratio.
Or just ask.
Anything you need to know about your operation — in Slack, in seconds.
No dashboard to dig through. No report to run. Just ask Axel.
Which equipment is down right now?
Axel
3 units currently down: • Unit 4475 — hydraulic cylinder, parts arriving Thursday • Unit 612 — electrical fault, awaiting diagnosis (4 days) • Cat 950 — transmission, parts installed, testing today
What's the most important repair to work on today?
Axel
Unit 612 — down 4 days with no diagnosis yet. Customer Williams Scotsman expects it back Friday. Unit 4475 is covered until Thursday.
Which unit has had the most repairs in the last 90 days?
Axel
Unit 4475 — 6 cases in 90 days, 4 hydraulic-related. May be worth a fleet review before ordering more parts.
Ask about any unit, any case, any part, any vendor. Axel knows your whole operation.
Up and running in 15 minutes.
No implementation project. No consultant. No training manual.
Sign up
Create your account. Takes two minutes.
Connect Slack
Add Axel to your workspace. One click.
Forward an email
Send anything to your inbox. Axel handles the rest.
Who ScrapSync works for.
Any operation running on emails, Slack, and a lot of follow-up texts.
Construction
Deliveries missed. Equipment down. Status buried in texts.
Axel catches every ticket, tracks every delivery, keeps your crew in the loop.
Recycling & Scrap
Inbound tickets manually re-typed. Downstream always behind.
Auto-parse every email. One-click to fill GreenSpark or any web ERP.
Heavy Equipment
Parts ordered weeks ago. Nobody knows if they arrived.
Axel tracks every PO from order to receiving dock.
Manufacturing
Supply chain updates buried in email threads nobody reads.
Axel reads the emails, posts the summary, tags who needs to know.
Logistics
Manifests and delivery data re-entered by hand every morning.
Auto-parse, auto-route, auto-fill. Done before the first cup of coffee.
Any Shop
Manual data entry eating your best people's time.
One subscription. Two AI team members. Your paperwork handled.
Coming soon
Voice input
Post a voice message in Slack — Axel transcribes it, extracts the intent, and logs the update. For field crews who don't have time to type.
Weather integration
Axel knows the forecast and ties it to your operations — flagging how conditions affect deliveries, job sites, and scheduling before they become problems.
One subscription. The whole team.
Priced for your operation — not by the ticket, not by the user. Talk to us and we'll figure out what makes sense.
ScrapSync
Everything. For your whole team.
- ✓Axel in your Slack workspace
- ✓Unlimited email parsing & routing
- ✓Full case, parts & equipment management
- ✓Chrome extension for all users
- ✓Web dashboard
- ✓Audit trail & CSV exports
- ✓Priority support
Pricing based on your operation's size and needs.
Lab
Enterprise onlyIn developmentAI coding agent — dedicated Slack channels, admin-gated
Lab is a sandboxed AI coding agent scoped entirely to your ScrapSync installation. It lives in dedicated Slack channels — admins decide exactly who gets access. Describe a feature you need, Lab writes the code, tests it in an isolated sandbox, and waits for your approval before anything touches production.
Think of it as a developer on call who only works on ScrapSync, only talks to the people you authorize, and can't ship anything without your sign-off.
Honest caveat: Lab builds in a sandbox and nothing ships without your approval. But this is very beta — custom builds are your responsibility once deployed. If something goes sideways, we're here to help. That's paid support, and we'll be upfront about it before you start.
Hire ScrapSync. Get Axel and Gage.
One subscription. Two AI team members. Your entire operation covered. No training. No onboarding. No days off.
Request Access14-day free trial · No credit card · Cancel any time